Materials
Guides, message templates and checklists as PDFs to keep, print and use. Free.
Shops and e-commerce
WhatsApp customer service checklist
Everything that needs to be in place for your business to serve customers well, sell more and stop losing conversations on WhatsApp.
A practical checklist, area by area, to organize your company's customer service on WhatsApp: number profile, team and departments, hours, triage menu, response time, tone, quick replies, customer records, consent and where contacts come from.
Free PDF
Services
Quick replies kit for WhatsApp customer service
Ready-made messages for the situations that come up again and again, with fields to fill in and versions by business type.
More than 60 ready-made messages for greetings, after hours, quotes, appointments, payments, delivery, complaints, transfers between departments and follow-ups, with fill-in fields and versions for clinics, stores, service businesses, real estate and schools.
Free PDF