IntegraWhats for stores and retail

In a store, WhatsApp is the counter, the shop window and the register all at once. Customers ask if you have their size, want a photo, ask about shipping, send the payment receipt. All of it lands on the phone by the register or in the owner's pocket. When the store is busy, messages wait. When a salesperson is off, the negotiation disappears with them. And nobody can say whether the sale came from the Instagram ad or a returning customer.

IntegraWhats brings order to this without changing the number your customers already have saved.

How it works

1. Connect the store's WhatsApp. Scan the QR code with the store's phone. The number stays the same.
2. Put your salespeople in one inbox. Each one logs in with their own account and works from a computer. Conversations are visible to the team, each with an owner.
3. Organize sales in a funnel. Each contact becomes a card on the board: new, negotiating, awaiting payment, sold. Drag the card as the conversation moves forward.
4. Install the pixel on your website. The pixel records the source, campaign, pages viewed and purchases, and ties it all to the contact. The website's WhatsApp button creates the contact with that information.

What makes a difference for a store

Quick replies. Payment methods, delivery times, return policy, address. Ready-made text behind a shortcut, so you don't type the same thing twenty times a day.

Photos, videos and documents in the chat. Send the product photo, a video showing the fabric, the invoice. It all stays in the contact's history.

Tags. Mark wholesale customers, people who asked to be told when an item arrives, people who bought at Christmas. Then filter by tag.

Follow-up tasks. "Let her know when the size 8 arrives", "chase the receipt on Friday". The task sits on the contact, with a date, and doesn't depend on anyone's memory.

Link page with a catalog. A page for your Instagram bio, with your links and a product catalog that takes customers straight to WhatsApp.

Knowing where sales come from. With the pixel and UTM links, you see which campaigns bring in conversations and purchases, not just clicks.

Who it's for

Clothing, shoe, accessories, cosmetics, furniture, electronics and hardware stores, pet shops, florists, gift shops. Brick-and-mortar, online or both.

Start free

The free plan connects one number and includes the website pixel, no credit card required. When your sales team grows, paid plans unlock more agents, sectors, the chatbot and the AI copilot.

Frequently asked questions

Can customers tell the store is using a system?

No. Customers keep chatting with the same WhatsApp number, as always. The difference is on the store's side, which works from the shared inbox.

Can I tell which ad brought in a customer?

Yes, when the customer goes through your website with the pixel installed or arrives through a UTM link. The source and campaign are saved on the contact.

Does a salesperson who leaves take the conversations with them?

No. Conversations stay on the store's number and in each contact's history. Another salesperson can take over and see everything that was agreed.

How much does it cost?

The free plan includes one connected number and the website pixel, with no card. Paid plans unlock more agents, sectors, the chatbot and AI. Current prices are on the pricing page.